Do you often find yourself asking these questions? How are we doing? What else can we provide to make our company/product better? Where should we be gearing our efforts?
Everyone needs a little help. Reaching out to customers is a great way to get a pulse on the health of your business or product. Normally these sessions are conducted in person, however it is getting increasingly more difficult to get customers to attend these types of events. Why not get the feedback you are searching for and connect with your customers face to face online? We have the know how to keep your customers in their homes or office while getting you the valuable conversations and insights you are looking for.
This approach is designed to gain valuable feedback on your company and its performance. It can be designed to be very formal with multiple session leaders, complex topics and highly involved feedback design. It can also be designed to feel like an afterhours discussion where the end user feels very relaxed and open. We have helped clients deliver both types of programs with very high success! Nothing can replace asking your own customers for feedback. Why not do it as frequently as you can?